RETURNS AND REFUNDS POLICY

Customer satisfaction is important to Harmozin. If you experience any issue with your order, please contact us so we can assist you.

Return requests

Return requests must be made within a reasonable time after receiving the order, according to the applicable conditions of the store.

Return conditions

To be eligible for a return, the item must be returned in its original condition, unused, and in its original packaging when applicable.

Non-returnable items

Some items may not be eligible for return for hygiene reasons or due to the nature of the product.

Refunds

Once the return is accepted and inspected, the refund will be processed using the original payment method within the usual processing time.

Damaged item or order issue

If you receive a damaged item or there is an issue with your order, please contact us promptly with the necessary details so we can assist you.